Download Accelerator - FAQ
How does the Download Accelerator work
? Does it download every file in the queue simultaneously ?
Answer : ConnectFusion Download Accelerator
downloads one file at a time, rather than all the files in the
queue simultaneously. If there are more than one file in the
download queue, it will not start a new download until
the previous download has completed.
My download does not start,
what can I do ?
: Please ensure all the following conditions are met.
1) Check that the Download Accelerator is
set to Download mode. This can be done by clicking the
2) Check that your computer is
connected to the internet.
3) Check that no other file is
being downloaded by Download Accelerator at the moment. This can be
done by inspecting the download rate. If the download rate is
not zero, this could mean another file is being downloaded.
4) Check the status of the
download is not in error. If it is in error, you can clear the
error and reload the file by right-clicking on the item and
select "Clear Error" from the pop-up menu.
Help ! My download stops
halfway and is not making any more progress.
Answer : You may want
to click the Stop button and after a short while, click
the Download button again. Alternatively, you may shut
down the program and restart it. Download Accelerator will resume
from the interrupted point.
I am sure the file I have
chosen for download is more than 300MB, but ConnectFusion Download Accelerator
finishes the download in less than 2 seconds. I checked the
file and it is less than 5K. The Download Accelerator indicates that the
download is completed.
Answer : This may due
to the link you have provided is an indirect link. These links
are usually very long and does not have a recognizable
filename at the end. An example of an indirect link is
When a indirect link is
entered into the Download Accelerator, it usually downloads a small HTML
file that contain error messages. Example of such error
page cannot be displayed"
Because the actual file that
is downloaded is the HTML displaying an error, this explains
why the returned file size is only a few Kbytes.
Another reason for getting a
small download file is that you do not have permission to
download a link. If you paste the link you intended to
download in the browser, it will return a message like
For ConnectFusion Download Accelerator to work
properly, please ensure the download link is a direct link. An
example of a direct link is
Notice the link ended with a
recognizable filename connectfusion.exe
and does not contain the characters &+,= .
Direct links usually contains only the characters A-Z, 0-9 ,
slash (/) and dot(.)
Does ConnectFusion Download Accelerator download
files with the FTP protocol ? Will ConnectFusion Download Accelerator download a
FTP link like ftp://www.mysite.com/myfile.zip
Answer : ConnectFusion Download Accelerator
is able to download files with the FTP protocol. However,
ConnectFusion Download Accelerator does not support the Download and Resume
feature for FTP links.
This means if the connection is lost at the middle of a
download, the Download Accelerator will not be able to resume the
download and has to start all over again. Furthermore,
the Download Accelerator will not use multiple threads to download a FTP
link. This mean there will be no acceleration for the FTP
How can I cancel a file
currently being downloaded ?
To cancel a file that has the
status "Download In Progress", you will need to
click the Stop button first. This will cause all
downloads to stop, and a "X" (delete) button
will appear on every URL in the queue. At this point, you can
click the "X" button to remove the URL in the
Does ConnectFusion Download Accelerator works
with indirect links ?
Answer : Yes,
ConnectFusion will work with a few types of indirect links.
that point to a HTML file that contains the <meta refresh>
tag. The presence of this tag in the HTML will usually cause
the browser to reload after a few seconds. If a link points to
an HTML file, ConnectFusion Download Accelerator will parse it and automatically
redirect to download a new file if necessary. Example of such
links are found in sourceforge.com
that point to a HTML file that contains the <IFRAME>
tag. If the IFRAME tag points to file with the extensions
.exe, .zip, .gzip, .gz, .tar, ConnectFusion Download Accelerator will automatically
redirect to download the new file.
The "X" (delete)
button, "Move Up" button and the "Move Down"
button does not appear. Without them, I cannot manipulate my
URLs in the download queue.
Answer : To makes these
buttons appear, you will need to stop all downloads by
clicking the Stop button.
How much faster can
ConnectFusion Download Accelerator speed up a download ?
Answer : The
improvement in download speed will depend on the server.
ConnectFusion Download Accelerator speeds up a download by making multiple
connections to the remote server.
Typically, the improvement in
download rate is about 10%-20%, when compared to the web
browser. However, for some cases the improvement can reach
more than 200%.
Why does ConnectFusion Download Accelerator
prompt me for a file name sometimes when I add an URL ?
Doesn't it assign a name to the download file automatically ?
Answer : Generally, ConnectFusion Download Accelerator will take the last
few letters from the URL and decides if it is a valid
filename. If so, it will use it as the name for the local
file. For example, the following link will cause ConnectFusion Download Accelerator
to automatically name the download file as connectfile.exe
If ConnectFusion Download Accelerator is unable
to recognize the filename from the URL, it will display a save
dialog and prompt you for a name.